Privacy Policy

1. Introduction

Welcome to White Bridge. Your privacy is critically important to us. This Privacy Policy describes how White Bridge ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website, use our scoring services, or interact with us in any other way. By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your data and providing transparency in our data practices.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you. This includes Personal Data, Usage Data, and Tracking Cookies Data.

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address, First name and last name, Phone number, Address, State, Province, ZIP/Postal code, City, and Financial information for credit scoring.

2.2 Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. How We Use Your Data

White Bridge uses the collected data for various purposes: to provide and maintain our Service, to notify you about changes to our Service, to allow you to participate in interactive features of our Service when you choose to do so, to provide customer support, to gather analysis or valuable information so that we can improve our Service, to monitor the usage of our Service, and to detect, prevent and address technical issues.

Specifically, for our scoring services, we use the information provided to perform background checks, identity verification, and risk assessment. This may involve consulting public records, credit bureaus, and other authorized third-party data providers.

4. Data Retention

White Bridge will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

6. Disclosure of Data

We may disclose your personal information in the good faith belief that such action is necessary to comply with a legal obligation, to protect and defend the rights or property of White Bridge, to prevent or investigate possible wrongdoing in connection with the Service, to protect the personal safety of users of the Service or the public, or to protect against legal liability.

7. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We employ industry-standard encryption (AES-256) for data at rest and TLS for data in transit.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data: The right to access, update or to delete the information we have on you; The right of rectification; The right to object; The right of restriction; The right to data portability; and The right to withdraw consent.

9. Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Compliance with FCRA and GDPR

White Bridge operates in compliance with the Fair Credit Reporting Act (FCRA) for services involving consumer reports. We ensure that our background check processes adhere to the rights of consumers to dispute inaccurate information. For our European users, we adhere to the General Data Protection Regulation (GDPR) standards, ensuring that data processing is lawful, fair, and transparent.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@whitebrdge.app.